Website privacy policy

About this policy

This policy describes information handling related to the Lombard Dental Studio website and communications with our practice. For questions about dental records and patient privacy practices, please contact our office.

Information and website tools

We may receive your name, contact details, and information you provide when contacting us or arranging a visit. Website tools may collect IP address, device and browser information, pages visited, and website interactions.

We use Google Analytics, Google Tag Manager, Meta Pixel, and Google Ads. Depending on their configuration, these tools use cookies or similar technologies for website measurement and advertising, and may send information about website activity to Google or Meta.

You can manage cookies through your browser settings. This may affect website features and does not necessarily prevent all tracking.

Communications and call recording

We use Practice by Numbers as part of our practice communications tools, and our practice uses call recording. Contact our team with questions about recording or to discuss another way to communicate.

Please do not send medical records or detailed health information through ordinary website messages. Ask our team how to provide records.

Use of information and external services

Information is used to respond to inquiries, help arrange appointments, operate the website, and measure website and advertising activity. Providers involved in these services may process information as part of delivering them.

Our website links to external booking, patient-form, and payment services, including Zocdoc, PatientViewer, and Converge, and may display Google Maps or link to YouTube. Review the relevant provider’s privacy policy when using these services.

Information may be disclosed when required by law. No method of internet transmission or electronic storage is completely secure.

Privacy questions

Contact Lombard Dental Studio to ask about information associated with you, raise a privacy concern, or discuss information provided on behalf of a child. We may need information to identify the relevant records and respond appropriately.

This website policy does not replace a patient Notice of Privacy Practices. Please ask our office about patient privacy and records.

Updates

We may update this policy as our website tools and practices change. The applicable revision date will be shown when the updated policy is published.